We did the tour and the children thought it was neat to see all the machines. I was a bit disappointed that you couldn't take pictures but I understand why. The tour is quick so children don't get bored. It ends up in the factory store where you get to buy all the Herr products you are craving.

My family and I have been season pass members for the past 4 years. It is definitely the way to go if you live nearby. Parking is included and you get 30% off purchases and meals (excluding dine with me). Count's Splash Castle is a big hit with both of my children (5 & 7). On a hot day, the huge bucket of water that pours over you will cool you off instantly. Weekends are definitely more crowded than during the week but if you get there when it opens head to the rides you really want to go on and you'll be fine. The park is clean. I look forward to our next visit.