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We had stayed here before and although we didn't love it (hotel needed a lot of improvements) we figured we could give it another chance. We took our 15 month old daughter and our two nephews on a 4th of July weekend. We were so very disappointed. Not only did we have spend almost an entire day going back and forth with Front Desk and managers to get a room that was clean and with AC that worked right but overall the hotel lacked any excitement. The only "planned" activity was selling guest seats at the hotel driveway to view the fireworks. They did have an acustic guitar player that played american songs but we had to excert so much energy into getting our room situation corrected that it spoiled the rest of the trip. THe hotel was not clean, it needs renovations, and the bed is HORRIBLE. It is so soft it sinks in and you have to struggle to get out of it. Not good for rest after a day at the beach... I would have preferred a hammock if this was my only other option. We are not going back. Not representative of the usual starwood quality.
Pretty upset with this hotel for the amount we paid. Only one elevator was working for the entire hotel, the wait was 5-10 minutes for the elevator and each time there was about 30 people jammed in. On top of that most of the people used the stairs, but that was out of the question for us as we were on the 10th floor. The hallways were dirty from falling sheet rock from the ceiling. The kiddie pool area slide was "out of order." The pool in general was very nice! But we will never go back again!
Location.
Located in South Padre Island, this beachfront hotel is near
Schlitterbahn Beach Waterpark. Another nearby attraction is Isla
Blanca Park.
Features.
Dining options at Sheraton South Padre Island Beach Hotel include a
restaurant and a bar/lounge. Recreational amenities include a
children's pool, a spa tub, and a fitness facility. This 3.5 star
property has a business center and offers small meeting rooms,
audio visual equipment, and business services. High speed Internet
access is available in public areas. This South Padre Island
property has event space consisting of banquet facilities,
conference/meeting rooms, and a ballroom. Wedding services,
concierge services, and tour assistance are available. Guest
parking is complimentary. Additional property amenities include
gift shops/newsstands and laundry facilities. A total renovation of
this property was completed in 2009.
Guestrooms.
Balconies offer ocean views. Refrigerators and coffee/tea makers
are offered. Bathrooms feature shower/tub combinations,
complimentary toiletries, and hair dryers. In addition to
complimentary wireless Internet access, guestrooms offer cordless
phones, voice mail, and complimentary weekday newspapers. 37 inch
LCD televisions have premium cable channels and pay movies. Air
conditioned rooms also include electronic check out,
electronic/magnetic keys, irons/ironing boards, and clock radios.
Guests may request a turndown service and wake up calls. Cribs
(infant beds) and rollaway beds are available on request.
Guestrooms are all non smoking.
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