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This is an luxury hotel which seems better suited for adults (not kids). The pools are very nice (including the infant/toddler pool), but the beach is a bit of a hike to reach. The hotel is also on the "older" side, which may give it a stately/elegant feel but I much prefer newer, simpler hotels, especially with young children in tow. Restaurants on site are super-expensive, so beware. There is a nice playground next to the infant pool that our toddler really enjoyed. Overall, a nice hotel for adults and perhaps older kids, but not so much for the little ones.
We have stayed here with our kids when they were 18 months and 4 yrs old. The Ritz Carlton doesn't get its reputation for being the best for nothing. However you should know that the beach is wa-a-ay down at the bottom of a long hill. It is quite a haul back up to the hotel with kids in toe (or pushing them back up hill in a stroller). Also, while Kapalua is beautiful and it is nice that the hotel is not crowded by others being close by (ie - Whaler's village: The Westin, The Sheraton, Etc.), the weather can sometimes be funky. it is not as predictable as in Lahainia.
Also, you should ask for a room closer to the lobby/center. The hotel is spread out like a U-shape. This can also make for a long walk to/from everything.
At the Ritz-Carlton, keiki ages five to twelve can join The Ritz Kids from 9:00 A.M. to 4:00 P.M., daily. Children explore Maui's art, culture, ecology, and nature with activities that are fun and educational with a different theme for each day of the week.
Other highlights include a nine-hole putting green and croquet lawn, arts and crafts, games, and storytelling. The Ritz Kids is open only to guests of The Ritz-Carlton, Kapalua. You can get here via either Lower or Upper Honoapi`ilani Highway, although the lower route is easier and more scenic. Ecotourist families love the hiking and environmental programs of the Kapalua Nature Society, based in the Kapalua Bay Hotel next door. This full-fledged resort also features top-rated golf, tennis, restaurants, and accommodations. If the wind is mild or absent, beaches here can be ranked among the best on the island. However, the pesky, all-too-frequent wind can be annoying and often forces beachgoers to head back east to Kaanapali, Kihei, or Wailea. Despite the wind, the waters are always calm, sheltered by a series of lava promontories that form tranquil bays.
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