Peaks Resort & Spa

"Great Potential to Be a Favorite"

The Peaks is a ski-in/ski-our resort located in Mountain Village.  It recently changed ownership and will be undergoing a full renovation after the ski season closes in April.

The Peaks is a luxury resort offering full service amenities including valet parking (the only onsite parking option), bell services, concierge, and ski valet.  There are indoor/outdoor heated pools, full work-out facilities, personal training services and a hot tub.  Our rooms had a microwave, mini refrigerator and coffee pot.

It is conveniently located on a green run allowing you to ski down to Lift 1 and take the lift to Mountain Village (where ski school is located).  At the end of the day, it is an easy run back into the hotel.  If you or your kids are beginners, there is a golf cart waiting by the entrance to run you across the street to the ski school.

Things we liked:
• The rooms were spacious with ample room for all the gear that accompanies a ski vacation.  
• The rooms were quiet and we did not hear our neighbors or people in the halls.
• All of the staff - from the front desk to the valets – were friendly and attentive.
• The ski valets had our boots warmed and skis waiting on the snow every morning – my favorite aspect of the entire resort.
• The breakfast buffet was plentiful and reasonably priced.  
• While I did not have the opportunity to use the spa services, it offered a comprehensive list of treatments and other guests gave it rave reviews.

Room for Improvement:
• One of our rooms had not been cleaned prior to our arrival.  As it was late and time to get the kids to bed, we made do with spare sheets, pillows and towels from the adjoining room.
• The overall maid service was sub-par.  We found dirty clothes from prior guests in the room and the glasses did not appear fresh.
• No in-room guide to hotel services/amenities.  Most hotels have a binder with local phone numbers, restaurant menus, and hotel services.  This was missing in all of our rooms.
• No room service.  I would expect 24-hour room service in a hotel of this caliber.  Everything in the hotel, including the lobby bar, shut down at 9.
• This is not a cheap hotel and is made even more expensive with the valet parking fees and daily resort charge of $25.  I would like to see the daily charge rolled into the price of the room.

Pricing:
During ski season, a standard room with 2 queen beds averages $395 per night.  As with all ski resorts, there are discounts and package options available.

Bottom Line:
The Peaks has a fantastic location and great potential.  The new owners have a good vision for the hotel and I am eager to see how it is executed.  We hope to return early next ski season and write a follow-up review on all the changes.

Disclosure:
This review is based on 3-day complimentary double room at the resort for my family and a discounted single room for my parents.  I received no other compensation and the business owner did not state any requirements that I express a particular point of view.