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Hilton Waikoloa Village

69 425 Waikoloa Beach Dr, Waikoloa, Hawaii
From $199.42
8 Reviews

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On the Property
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8 Reviews for Hilton Waikoloa Village

September 10 2013
0 families found this helpful
Violetwhite_word
"Made for families"

The Hilton Waikoloa is one of those resorts where families are in heaven.  Especially if you are looking for a resort where you can park yourself for a week and never want for anything.  With four main towers and a conference center, 9 swimming pools with waterslides and waterfalls, a lagoon where families can safely enjoy water sports like kayaking and paddle boarding, multiple onsite restaurants, tennis courts and a fantastic kids club program, it no wonder that families want to come back to Hilton Waikoloa again and again.

BEAUTIFUL POOLS
The whole property takes up all three sides of a pretty bay along the northwestern coast of the Big Island.  The sunsets are to die for.  Honestly, if you are looking for a relaxing vacation, this is the kind of resort that families imagine when they think of themselves vacationing at in Hawaii.  Our family is a little more on the adventurous side, but a few days here to cap off our 2 week stay in the Hawaiian Islands was exactly what we needed.  It was a treat to take a monorail to dinner on the other end of the resort then ride back on a boat.  We spent hours in their beautiful pool splashing in the waterfall, slipping down the waterslide, and wading with baby in the sand bottom pool.

COMFORTABLE AND NEWLY RENOVATED ROOMS
Our family stayed in the newly renovated Lagoon Tower.  Our room with two queen beds was big enough to fit baby’s crib easily.  The beds were very comfortable and the new décor was contemporary.  Each room has a refrigerator and we could have called down for a microwave.  We couldn’t have been more comfortable.  Our only complaint was having to learn the most efficient way to get around this large resort.  Because of the “river” and monorail tracks that run throughout the resort cutting through the middle of the buildings, some corridors are blocked off and you have to go up or down a level to get to where you are heading.  It was even more tricky getting around with a stroller and trying to avoid stairs.  Better signage would have been helpful.

GREAT KID'S CLUB
Nonetheless, our family had a blast in the two short days we stayed at Hilton Waikoloa.  We popped into the Keiki Club located in the Ocean Tower.  What a fun facility and a great program they run at the Keiki Club.  Each day of the week has a different theme and the counselors even take the kids swimming and around the resort for different activities throughout the day.  There is both a daytime ($90/child) and evening program ($60/child), which is a great way for mom and dad to steal some alone time.  All the kids looked like they were having a ton of fun with the counselors.  It’s a wonderfully relaxed environment and definitely one of the best kids club programs we’ve come across at a resort.  The Keiki Club only takes kids 5 and up.  For little ones, the resort offers babysitting services.  Both services are at an extra fee.  Club Keiki is also open for hour-long drop by activities (accompanied by a parent) at $15 per child, per session.

BASE RATE IS A DEAL BUT PLAN TO SPEND A LOT ON ACTIVITIES
The room rates at Hilton Waikoloa Village are surprisingly reasonable for the extensive facilities available at the resort.  However, you’ll have to plan on spending a lot extra on meals, onsite recreational opportunities ($39 daily resort fee) and any special tours or water sport activities you choose to do.  

GREAT RESTAURANTS ONSITE AND KIDS 4 AND UNDER EAT FREE
We were impressed with the restaurants located in Hilton Waikoloa.  The pizza was fantastic at Dona and Toni’s, and the food was solid at the Lagoon Grill where you get to dine next to the dolphins swimming in their private lagoon.  Every restaurant had stunning views or a fun location with lots of al fresco dining.  Prices at the restaurants are high, but after a long day at the pool or in the ocean, it was really nice to get showered and not have to go far for dinner.  Best of all, at Hilton Waikoloa Village, each restaurant has a kids eat free menu item for kids 4 and under.  It’s different at each restaurant and the portion is really generous.

I have to say even for us adventure travelers, a couple of days at the Hilton Waikoloa was undeniable a treat for the kids and us as parents.

*Disclosure: We stayed at the Hilton Waikoloa as guests of the resort. However, as always, these opinions are entirely my own and we did not receive any compensation.

May 22 2013
0 families found this helpful
Violetwhite_word
"Best Fireworks on Oahu!"

Hilton Hawaiian Village - The size of this resort is like a mini-city! It's a village, all right – with five swimming pools, a private freshwater lagoon, multiple buildings and towers, restaurants and shopping galore and a stretch of Waikiki Beach with a lot of sand for sandcastle building and beach play. The Village hosts a fireworks show every Friday night which brings in locals and tourists from neighboring hotels.

The penguin display is famous on the island and visitors enjoy the penguins with their turtle friends throughout the day. The wildlife experience also includes exotic birds, waterfowl, turtles and fish. One program they offer for families is Club Penguin, where your child experiences a variety of Hawaiian culture and expeditions on and off property for a half or full day. This program is a way for children to meet other children on vacation. The Tapas Pool is the place to be in the late afternoon, just steps away from Happy Hour tapas specials and live music in the early evening. We stayed in the Rainbow Towers on the 14th floor with a view that was astounding. The kids were super excited when we learned that the $25 daily resort fee added to your bill includes two DVD rentals per day and a PS3 games of your choice. The selections are quite extensive and the library of titles covers all age groups.

January 03 2013
0 families found this helpful
Violetwhite_word
"Massive and gorgeous resort the entire family will fall in love with. "

If you are looking for a resort with incredible views, spacious rooms, fabulous pools, safe salt water swimming for kiddos, a variety of activities, and even dolphins to play with, then look no further! Located in the resort area of Waikoloa Village on the Island of Hawaii’s dry Kohala Coast,  Hilton Waikoloa is a mega resort built for guests who love to experience as much as possible without having to get leave the property. How big is big? Well the resort is set on 65 acres, has over 1200 rooms, and has a monorail designed to get guests from one area of the resort to the other!  

Rooms

The resort has three room towers- lagoon, ocean, and palace- and we had the pleasure of staying in the Ocean Tower.  Sometimes large resorts have smallish rooms but I was amazed at how spacious ours was. At 525 square feet it was about 150 square feet bigger than a standard room at most places.  We loved the mini fridge, comfy bed, and convertible couch, but were most impressed with the incredible views. Ours included the pool below, the ocean, and the lagoon in the distance. I spent every morning of our stay sitting on the lanai and soaking it in. I especially loved watching the African crowned crane, which resides on an island in the middle of the canal, put on a show for passing boats. Rooms feature  Playstation 3s for games and movies so if you are looking for a way to entertain your kids while you nap, you’ve got one! Those with small children will be happy to know cribs and rollaway beds are available upon request. I suggest calling ahead. Room service is available.

Note: A Daily Resort Charge of $25.00 plus tax applies per room, per night and includes: High-Speed Internet and Wi-Fi access, Local & Toll Free Calls, Hula, Lei Making, & Ukulele Lessons, PlayStation 3® with Unlimited Movies and Games, 20% Discount on Lagoon Beach Toy Rentals & 10% Discount on Ocean Sports Cruises.

Transportation

There are several different ways to get around the resort. A monorail runs along the edge of the resort, making stops at all the room towers, the convention center, and the shopping area/main pool. The monorail is really slow moving and my husband and I realized we could walk at about the same speed. That being said, it is nice for when you need to move your luggage or are just feeling lazy. Kids will adore the boat ride. It essentially follows the same route as the monorail, but on the canals inside the resort which makes for a much more scenic ride. I loved taking the boat to the Boat Landing Cantina at night. The most obvious way to get around the resort is on foot. During the first two days of our stay, we walked the long walk from the Ocean Tower to the lobby through the long halls filled with artwork. On the third day, we realized it was much faster to cut across the resort via the various bridges and pathways, especially when heading over to main pool area, lagoon, dolphins, or luau.

Pools

The pools at Hilton Waikoloa are incredible. The Kohala River Pool is actually four pools connected via waterslides and lazy river. The slides are very tame and water is pretty shallow, making it great for younger kids. If your kids are older and you are looking for a break from the general noise and rambunctiousness that kids offer, head over to the Ocean Tower Pool which is for adults only. The granddaddy of all the pools is the Kona Pool. This behemoth is like several different pools in one. There is a beach entry, massive waterfall, grotto (with its own spa), and a great waterslide. A pool bar, lounge chair service, and pool rental shack and amazing landscaping round out the experience. Various scheduled activities take place poolside so be sure to check the activity sheet in your room.

Lagoon and other activities

How many hotels have their very own lagoon? The Hilton’s lagoon is fed by the ocean, with fish and turtles coming and going as they please. Since the ocean shore along Waikoloa is nothing but lava rock, Hilton Waikoloa developed its own beach at the lagoon, complete with powdery white sand. Ocean Sports has a shack on the sand where guests can rent snorkel  gear, paddleboards, hydro-bikes, paddleboats, kayaks, and boogie boards. Ocean Sports is also the place to go to sign up for offsite boat tours and more. If you do snorkel in the lagoon (which I especially recommend for those new to snorkeling), be sure to check out the underwater displays which talk about the different types of fish you will see swimming by. We opted to rent stand up paddleboards and cruise around the lagoon. We saw all sorts of vibrant tropical fish and a few different sea turtles! I spent about 5 minutes silently paddling alongside one turtle. I felt grateful to spend so much time alongside the peaceful fella and he didn’t seem a bit bothered by me!
Tennis lovers will feel right at home at the Hilton Waikoloa Village. There are eight hard surface courts and one stadium court. Tennis clinics are offered daily at all skill levels. There is even a daily keiki (Hawaiian for kid) clinic at 3:00pm. There are two golf courses at Waikoloa Resort (best suited for adults and older children with appropriate skill) as well as an oceanfront putting course which is perfect for kids. The resort features a full service spa and fitness center but I did not get the chance to experience either.

Note: If you do want to hang out at an ocean beach, the hotel does offer complimentary shuttle service to Anaeho'omalu Bay which is a 5 minute drive away.

Dolphins and more

Never mind lagoons, how many hotels have their very own dolphins?! The Hilton Waikoloa has several, including one little baby dolphin that happened to be born while we are there! I have seen baby dolphins before there is something extra adorable about a 6 hour old dolphin swimming around with its mama! Anyone can head over to the dolphin lagoon to watch them swimming, playing, and learning but those who sign up for Dolphin Quest experiences actually get in the water to interact with, touch, and even kiss the dolphins. There are various programs available for a fee, including programs designed for little kids.  I participated in an encounter where I was able to watch a one month baby swim within about a foot of me! Pretty amazing.  You can read more about it in my Dolphin Quest review.

Beyond dolphins and all the sea life inside the lagoon, the resort has birds aplenty. There are cockatoos, macaws, flamingos, nene (the Hawaiian state bird), swans, exotic pheasants, and the African crowned cranes.  Six tortoises dwell on property, as do hundreds of beautiful Japanese Koi.

Dining

There are many different dining options at the Hilton Waikoloa Village including sushi, Chinese food, a casual cantina, breakfast buffet, and fine oceanfront dining. As with most resorts in Hawaii, dining onsite is pricey. I ordered a mocha from the coffee stand and it cost $7! For this reason, we opted to pick up snacks at the store in Queen’s Marketplace (a 15 minute walk or 3 minute drive) and eat at offsite for a few meals. We did enjoy eating at the casual and less expensive Boat Landing Cantina and found the nachos big enough to share.  When you do dine at various spots on property, be sure to have your kids collect a waterproof wristband from each spot. If they collect six, the get a free ice cream and if they happen to collect all seven, they get a free 4x6 photo of them posing with the resort’s parrots.

If you are looking for a night of food, fun, and Polynesian culture, check out the Legends of the Pacific Luau. I have experienced a few different luaus and this one was great.  For $109, adults receive two cocktails (I recommend the mai tai and pina colada), dinner buffet, and a show. For $26 more, you can enjoy an all you can drink seat near the front of the stage with table service and food served at your table, family-style. I think the extra $26 is worth it if you can afford it. Ages 5-12 are $54 and teens are $89. Children under 5 are free.  You can pay to watch the show only for $60 but I think you would be missing out on much of the fun of the luau experience. The entire experience is about 2 ½-3 hours in length from door opening to the end of the performance.  I suggest getting in line a couple minutes early because you will get the best seats. There are Polynesian “tattoo” artists to give the kids some tribal artwork on their arms and poi balls to play with before the food is served.   Singers entertain while you dine (prepare to eat well) and then comes the real fun, the main show featuring plenty of amazing dance and thrilling performances by extremely talented locals. You can read more about it in my review of Legends of the Pacific Luau.

Kids Club

The resort has a kids camp, Club Keiki open to children ages 5-12. It is offered as a full day camp or a night camp and meals and activities are included in the fee. Day camp is from 8-4 and is $90 for the first child, $75 for each additional. Night camp is from 4:30 – 9:30 and is $60 for the first child and $45 for each additional. Each day of the week has a different theme based in Hawaiian culture such as Tuesday which is dedicate to Pele the Volcano Goddess. On this day they will learn about lava rock, go on a hike in search of petroglyphs, and make a clay volcano. Nights are themed out too, such as on Saturday, Camping Night, when they will pitch a tent, go on a scavenger hunt, roast S’mores, and play flashlight tag.

Bottom line: Hilton Waikoloa is an amazing resort. The setting is absolutely gorgeous and there is so much to do and experience while on property. I have to admit that at times, I felt a bit overwhelmed by the size of the property and concerned that those staying at the resort weren’t ever actually leaving the property to explore the Big Island which would be a shame. That being said, I could spend an entire week at the resort and be very happy the entire time. My kids could spend an eternity in the pools alone. It is no wonder that my uncle who travels extensively to Hawaii for work, love Hilton Waikoloa above all the rest. I whole heartedly recommend this resort.

Disclosure: I received a discounted stay at Hilton Waikoloa, complimentary luau, and Dolphin Quest experience in order to review the property for Trekaroo. The resort did not request that I express any particular opinion. All are my own.

January 14 2012
0 families found this helpful
Violetwhite_word
"Something for Every Member of the Family!"

From a canal cruise in convertible mahogany boats and stand up paddleboard lessons in the salt water lagoon to multiple swimming pools (two with water slides) and an interactive dolphin experience, there is so much for a family to enjoy at this resort. Catch a movie while floating on a tube in one of those pools or relax with your favorite book in a hammock, the resort even has an amazing kids club so that you and your mate can take a date night secure in the knowledge that your kids are enjoying activities like golf, fishing or even a luau.

Set along 62 acres of pristine oceanfront, the Hilton Waikoloa Village has an array of restaurants, a multi-million dollar art collection that spans the resort grounds and a plethora of front row seats to amazing Pacific sunsets!  The list of amazing opportunities and benefits in this place goes on and on and on!

January 11 2011
0 families found this helpful
Violetwhite_word
"The Disney of Hawaii!"

We first visited this resort pre-kids about 10 years ago and told ourselves we'd be back whenever we had kids and they were old enough.  So, last spring break we took our then three and half year old twin boys and five year old daughter on their first Hawaii trip and stayed here.  It was every bit as awesome as we'd remembered!  You have the option to walk, take a boat or a train to your room--the kids had so much fun each day just exploring the resort using all of these options!  We had an ocean view room that also happened to look right over the Dolphin Quest area, so they enjoyed waking up to say hello to the dolphins each morning.  The resort has a great sandy bottom little kids pool, several larger pools with water slides and waterfalls and large hot tubs.  They have a small animal enclosure on-site with local animals to view and a fantastic lagoon for snorkeling or boating in (you can't miss the sea turtles diving under the waterfall!)  Just walking through the resort is a treat, looking at all the different birds, fish and halls of Hawaiian art.  They have a kids program that offers one free activity each day, or you can pay for a day's childcare there (with fun activities for the kids) if you like.  There are several (expensive) restaurants on site, but you are not far from both the Kings and Queens Marketplaces where you can find cheaper fare, including an ABC store.  Finally, if you've not done one, the Hilton's Luau is a wonderful experience for the whole family! I cannot recommend this resort enough to traveling families.  Of course, you can be nickel-and-dimed there, but it's not too hard to keep costs reasonable (within Hawaii standards).  Most (all?) rooms come with a mini-fridge, coffee maker and microwave, so you can do breakfasts, small lunches and snacks from your room, if you like.  We plan to go back in a few years since our kids can't stop talking about the fun they had there!

fani*fam
fani*fam
Icon_reviews_xsmall 43 Icon_helpful_votes_xsmall 18
December 23 2010
0 families found this helpful
Violetwhite_word
"Beautiful (but expensive)"

What a great resort!  We started in a roomy king size room and then moved to a beautiful one bedroom suite.  Wonderful!  Best rooms I've ever stayed in.  Both the suite and the king size room.  

Rented a cabana, well worth the price.  Plenty of pools to choose from, gorgeous grounds.  Beautiful and fun!

Large resort, be prepared to take your time and relax and enjoy!

Food on the property if very, very expensive.  Bring a well stocked wallet!

December 23 2010
1 family found this helpful
Violetwhite_word
"Kept us busy"

This place is amazing. It has many pools, one with waterfalls and a waterslide. You have three ways to get around there.
1. walking(you walk through a outdoor path that links the the parts of the hotel together)
2. tram(fastest means of transportation)
or 3. boat(free, and by far the best.)
They have a scuba diving area, though I had trouble getting the younger ones in due to real sea turtles, nurse sharks, and many other types of fish. Dolphin Quest, costs(lots) of money and for adults is not worth it. You spend 30 min out of water and 15 min. in the water petting the dolphins. For kids have them do the dolphin twilight camp. They don't swim with the dolphins but they do feed them, and teach them tricks. Dinner is included. Then they go around for about 1 1/2 hours on a treasure hunt. Which my neice ensures was her "bery bery bery favorite part" and then they go where inside and play games, learn about dolphins, and get a cute t-shirt along with it. They don't stay overnight but they do stay pretty late. If you do go you are going to need to have at least one pool day or else you the price is not worth it.

December 23 2010
0 families found this helpful
Violetwhite_word
"Great kid pools and programs"

Guest can cruise around the resort on mahogany boats or an air-conditioned Swiss-made tram. the resort encompasses a whopping sixty-two acres with three pools, two of which have waterfalls and waterslides. The Camp Menehune program for kids is available as a day or night camp. It's for ages five through twelve and can accommodate non-Hilton guests. The camp even has its own Website. www.hiltonwaikoloavillage.com/camp.

updated: 09/10/13 by LiLing Pang
 
Description

Location.
Hilton Waikoloa Village is located on the beach in Waikoloa's Kohala Coast Waikoloa neighborhood and local attractions include Hapuna Beach State Park and Waikola Village Golf Club. Other regional attractions include Pu'ukohola Heiau National Historic Site and Mauna Kea Beach.

Resort Features.
Dining options at Hilton Waikoloa Village include 13 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available during limited hours. Recreational amenities include a golf course. Also located on site are a children's pool, a health club, a sauna, and a steam room. The property's full service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 4 star property has a business center and offers a meeting/conference room, secretarial services, and a technology helpdesk. Complimentary wireless Internet access is available in public areas. This Waikoloa property has event space consisting of banquet facilities, a ballroom, and exhibit space. Business services, wedding services, tour/ticket assistance, and tour assistance are available. Guest parking is limited, and available on a limited first come, first served basis (surcharge). Additional property amenities include a coffee shop/café, a concierge desk, and a children's club. The property has designated areas for smoking.

Guestrooms.
1,241 air conditioned guestrooms at Hilton Waikoloa Village feature coffee/tea makers and safes. All accommodations have lanais. Beds come with premium bedding. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and hair dryers. In addition to desks, guestrooms offer multi line phones with voice mail. Televisions have premium cable channels and pay movies. Blackout drapes/curtains, electronic check out, and irons/ironing boards are also provided. Guests may request a turndown service, in room massages, and hypo allergenic bedding. Housekeeping is available daily.



Notifications and Fees:

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check in or check out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

  • Resort fee: USD 25 per accommodation, per night
Hotel resort fee inclusions (may be listed elsewhere in this description as complimentary or available for a surcharge):
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check in, or check out.

  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 22 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

 
Property Information

Check-In: 3 PM
Check-Out: noon

Number of Rooms: 1241
Number of Suites: 0
Recreational Facilities:
Pool
Kiddie Pool
Fitness Facility
Outdoor Play Area

Services:
Laundry Facilities
In house Restaurant
In house Bar
Room Service
Child Care
High Speed Internet

Children's Equipment
Full size cribs

 
 

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