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It's one thing to travel to an area of great natural beauty, but quite another when your hotel stay amazes you as much as the view. The Four Seasons Resort in Scottsdale at Troon North does not dissapoint.
My family was impressed with this resort the moment we arrived - at midnight after a day if travelling with a sleeping 6-yr-old and a cranky crew. We were all ready for bed. The staff here was very attentive and remained so throughout our entire stay. We felt very taken care of and were impressed with not only the staff but the accommodations and services they provided.
ROOMS
Our room contained two queen sized beds as well as a pull-out couch which was a generous amount of room for our family of five. We were able to have plenty of space to sleep as well as enjoy some room in the living area when we needed to. The bathroom was spacious and clean and offered a shower, tub, double sink and counter, toilet, robes, and toiletries. There was a patio outside which was incredibly private-feeling even though you were at a resort shared by many people. I loved how they made your space seem like your own personal haven. We were able to enjoy the wonderful views and take in some scenery just outside our door. We even saw a baby bobcat! (Freaky but cool!)
AMENITIES
The Four Seasons Resort offers guests all of the amenities you'd expect at a hotel of this caliber. There's a kiddie wading pool, several family pools, hot tub, plenty of pool toys and chairs and towels provided. There is also food available for purchase at the pool area. There are activities run by the hotel each day for kids and families, there are two restaurants on site as well as a bar/lounge area and room service is also available. WiFi and internet connection is available at a cost, as is transport to the airport if you need it. The staff was wonderful about offering advice, directions and information about local activities or attractions. They provided water bottles if you were embarking on a hike, and printed route maps if you needed them for road travel. I found their amenities to be all encompassing and they more than met my needs. The only complaint I had was an inability to provide an extra cot on our first night there. We had booked a room too small for our needs (my husband was originally booked here for work and we decided to join him last minute) and would've just needed a cot to be comfortable, and they would not provide one. We needed to switch rooms the next morning (which they graciously assisted us in doing and apologized) but I will never understand how providing a cot is so difficult. On the flip side, I bow to them on providing a laundry room with washer, dryer and laundry detergent free to use. We had our 6-yr-old get airsick on the plane ride there and those clothes sitting for 5 days would've been nasty. Hooray for the Four Seasons' laundry facilities! I was able to wash the soiled clothes and use them again on our trip. I commend them for a service this small that made a HUGE difference in our stay.
FOOD
The food was top notch. Even my kids liked it! We ate at their more casual restaurant for most of our meals and we enjoyed every one of them.
LOCATION
Renting a car is a necessity of you were to travel outside the resort itself. We embarked on a variety of local activities and found it useful that we had our own mode of travel. While there is plenty to do onsite, it would be beneficial to rent a vehicle if you were to do activities in town.
All in all I LOVED the Four Seasons Resort at Troon North. I loved the fact that our needs were addressed by such a grascious and accommodating staff. I loved the scenery and privacy and amenities. I would stay here again if I was in the area and would highly recommend this resort to anyone travelling in or around Scottsdale. The area is beautiful, and staying at a resort like this one only adds to the beautiful experience. Treat yourself and go here. You won't be disappointed!
Recently, my family had the opportunity to stay at the Four Seasons Resort Scottsdale at Troon North and all four of us jaded travelers were blown away by our experience. Many luxury resorts take steps to make sure each adult feels like a VIP while staying onsite, but few give kids the same royal treatment that they deserve. The Four Seasons has consistently proven to be the luxury family brand that my family puts on a pedestal and our time in Scottsdale helped reaffirm our beliefs.
Overall, it is the little extra special touches that all added up to an extraordinary experience. Upon check-in, my kids were given stuffed coyotes (now named Wolfie and Batman) which now serve as permanent reminders of the vacation they spent in the desert. The special stones that the concierge had in a bin near her station were like treasure for my gemologists in training. A bellboy followed our car to our one bedroom casita, and helped us settle in to our spacious room with an incredible view of the rocky desert hillside which the resort buts up to. Inside every suite, including ours, is a telescope complete with custom constellation charts of the Arizona night sky which compliment the resort’s complimentary stargazing program.
The Room
The room featured two full bathrooms, one of which had a large sunken tub, and private outdoor shower. I attempted to use the outdoor shower (who wouldn’t!) but the cool late fall evening temperatures made for a chilly experience. I think that guests visiting during warm weather may find the experience more enjoyable. Luckily the indoor shower was quite nice! One nice touch offered at every Four Seasons resort I have had the pleasure of visiting is the complimentary children’s bath products as well as the kid’s names spelled out in sponge letters. It is beyond cute, quite practical (tear-free shampoo is always nice with kids), and makes the kids feel special. There are even pint-sized bathrobes hanging next to the adult robes in the closet.
The room we stayed in had a large living area with a comfy pull-out couch (didn’t know that was even possible) and cozy fireplace, quickly becoming my kids favorite evening snuggle spot. The bedroom was large and the beds were very comfortable. The large walk-in closet was great for storing luggage and hanging clothes. Outdoors on our patio, there was a private hot pool as well as a southwestern-style outdoor fireplace. It was quite relaxing (and romantic) to spend time enjoying the roar of the fire or the warmth of the pool with my husband while my kids slept soundly at night. Having such a spacious and luxurious one bedroom room allowed us to experience a family vacation and a couple’s retreat at the same time- the best of both worlds.
Kids For All Seasons
My kids visited the complimentary Kids for All Seasons program twice during our stay and both times they begged and pleaded to stay longer. What child wouldn’t want to spend all day in a club that features foosball, ping pong, a video game room with individual plasma screen televisions and gaming systems, a movie theater with leather recliners and an old fashioned popcorn maker, arts and crafts galore, and even a Barbie dream house! To be honest, my husband and I found it impossible to leave without sneaking in a few games of ping pong ourselves. My often shy daughter chatted away with Richie, one of the staff members, giving him her life story while they bonded over coloring pictures of Disney princesses while my son was happy to play games all day long with his new found friends.
Pool
The pool is always a focal point for any traveling child, especially in a desert destination like Scottsdale. This resort features three pools- a large main pool with its stunning views of Pinnacle Peak, a smaller lower pool which is reserved for adult guests, and a shallow wading pool which is ideal for children who have yet to master the art of swimming. Since my kids are still perfecting their doggie paddles, my husband and I opted to relax in one of the complimentary cabanas while my children splashed to their heart’s content in the wading pool. Luckily, the fact that we left their pool toys at home was a non-issue because the Four Seasons had enough water noodles and dive rings stashed in a big teak chest to keep an entire pool full of kids happy. We even spotted a shaded infant flotation device which would have been a lifesaver for a young family who left theirs behind (been there, done that). The poolside menu offered all sorts of healthy yet tasty treats including custom made smoothies which my kids especially enjoyed. Unlike most resorts, the pool was actually quite good and the prices were not obscene.
Dining
Most restaurants will throw a box of 3 crayons and a paper menu with nothing but chicken fingers, hot dogs, cheese pizza, and macaroni and cheese (because evidently that is all kids eat) at kids and be done with it. Children dining at Talavera, the resort’s upscale but casual steakhouse, are in for a first class experience. They are presented menus shaped like cows or pigs with the different cuts of meat highlighted in a mosaic on one side and the dinner options on the other. Simply stated, it is the most adorable and creative children’s menu I have ever seen. Kids also receive paper chef’s hat and crayons to create their culinary fashion masterpiece. While mom and dad are in heaven indulging in melt-in-your-mouth bites of Wagyu flat iron and sinful gruyere mashed potatoes, the children can enjoy their own appropriately portioned filet of beef. After dinner, my kids put on their newly decorated hats and headed back into the kitchen to meet the chef and help put the finishing touches on their dessert. If that isn’t a VIP experience, I don’t know what is!
Families looking for a casual dining experience should head to Crescent Moon. The restaurant features Modern Mexican cuisine with entrees such as deliciously rich lobster enchiladas and creative pasilla braised short ribs with chorizo mac ‘n cheese featured on the menu. Personally, I found the queso appetizer to be out of this world. And while the usual “safe” foods such as pizza are on the children’s menu, the focus is on dishes that compliment the adult menu such as carne asada tacos with rice and beans, as well healthy options like grilled salmon with rice and veggies (which my daughter left no trace of on her plate). The ambience was quite nice as well with outdoor seating, nice views of Pinnacle Peak, and crackling kiva fireplaces in the corners.
Bottomline: I absolutely fell in love with this resort. The Southwestern adobe-style architecture blended seamlessly into the immaculate desert landscaping and surrounding hillsides dotted with Saguaro and cholla cacti. The rooms carried the upscale Southwestern atmosphere was carried into the rooms and common areas like perfection. The children’s program was top notch and my kids felt like VIPs the entire length of our stay. The staff was gracious, helpful, and not stuffy or pretentious. All in all, it was an incredibly memorable stay. My family has stayed at dozens of hotels and this one is definitely one of the best, if not the best, I have ever experienced.
Disclosure: My family received a complimentary stay in order for me to complete this review and future stories for the blog. All opinions are unbiased and my own.
Location.
Close to Estancia Golf Club, this Scottsdale hotel is situated in
the mountains. Another nearby attraction is Troon North Golf
Club.
Features.
Dining options at Four Seasons Resort Scottsdale at Troon North
include a restaurant. Room service is available 24 hours a day.
Recreational amenities include an outdoor pool, a children's pool,
a health club, a spa tub, and a sauna. The property's full service
health spa has massage/treatment rooms. This 5.0 star property has
a business center and offers meeting rooms for small groups and a
technology helpdesk. Wireless and wired high speed Internet access
is available in public areas (surcharges apply). This Scottsdale
property has event space consisting of conference rooms and a
ballroom. The property has an area shuttle, which is complimentary.
Additional property amenities include a poolside bar, valet
parking, and a concierge desk. Guests of Four Seasons Resort
Scottsdale at Troon North have access to facilities at a partner
property, including outdoor pool.
Guestrooms.
Guestrooms are all accessible via exterior corridors. Guestrooms
have balconies. Beds come with signature bedding, down comforters,
and premium bedding. Coffee/tea makers and minibars are offered.
Bathrooms feature separate bathtubs and showers, double sinks,
phones, and makeup/shaving mirrors. Wireless and wired high speed
Internet access is available for a surcharge; guestrooms also offer
cordless phones, voice mail, and complimentary newspapers. Flat
panel televisions have premium cable channels, DVD players, and TV
Internet access (surcharge). Air conditioned rooms also include
desks, ceiling fans, blackout drapes/curtains, and
electronic/magnetic keys. Guests may request refrigerators,
microwaves, and hypo allergenic bedding. A nightly turndown service
and housekeeping are available. Cribs (infant beds) and rollaway
beds are available on request. Guestrooms are all non smoking.
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