We stayed a night here while visiting Denali National Park and expected a much more upscale experience that what we got. For a regular rate of $299/night in peak season (we paid less on the shoulder, thankfully), I expect to find excellent customer service and accommodations. This was by far the worst lodging of our 7-night road trip.
Upon check in, we were told that our room may or may not be ready, but were given keys anyway. Luckily, it was ready when finally found it, because we had to carry all of our things from the only parking lot in the property to our building about two city blocks distance away. Mainly Princess cruise passengers stay at this hotel, and they arrive via bus from Anchorage. Their luggage is delivered to their rooms for them. Traveling as a single mom with two small kids, I would have expected to have been warned of the distance and told about the trolley that circles the property or have been offered the same luggage service as the cruise passengers. We were given no information at all about the property's size or services at check in.
Our room was fine, but definitely nothing special. I'd say it was about Best Western quality, but with walls so thin that we could hear every person passing our window, plus the man next door coughing and talking all night. In the morning, the hotel employee going around to collect cruisers' luggage set outside of their rooms walked by with his walkee talkee blaring.
If you arrive by train and don't have your own vehicle to get to better accommodations outside of "Glitter Gulch," then you may not have much choice but to stay at one of the properties like this one. If you drive, stay to the south about 15 miles, where there are much better accommodations!